How to apply

How to apply for Community Transport

Before you can start using our service, you must register as a client. To register call our office on 9772 4928 and one of our friendly staff will help you to get started. You may also be referred to us through another service. When you first apply you may be taken through an assessment process where we ask you a short series of questions to assess your mobility needs. A spouse or family member may apply on your behalf.

Who can apply?

To apply for our services you must be a resident of the Canterbury-Bankstown local government area and also come under one of the following categories. Click on the category that applies to you for more details.

Seniors living at home (over 65)

MyAgedCare and the Commonwealth Home Support Programme (CHSP)

The Commonwealth Home Support Programme is funded by the Australian Government Department of Health and provides entry-level home support for older people who need assistance to keep living independently at home and in their community. It replaces the old Home and Community Care program (HACC) and is administered through the MyAgedCare system. To be eligible for the CHSP you must be over the age of 65 (or 50 for Aboriginal & Torres Straight Islanders). To apply call MyAgedCare on 1800 200 422 and ask for Bankstown Canterbury Community Transport as your preferred transport provider. You can quote our provider number 1-FW-1890. MyAgedCare may also assess your need for other home support services. Once we receive your referral from MyAgedCare we can get you registered for our service.

People with a disability (under 65)

Community Care Supports Program (CCSP)

The NSW Community Care Supports Program is funded by the NSW Government department of Family and Community Services and provides basic support services for younger people under 65 (or under 50 for Aboriginal & Torres Straight Islanders) living with a permanent disability and their carers. Call us directly to apply on 9772 4928.

National Disability Insurance Scheme (NDIS)

The new National Disability Insurance Scheme is set to replace the state funded Community Care Supports Program, however it has not yet fully rolled out across NSW. The NDIS is scheduled to become available in Bankstown July 2016 and in Canterbury July 2017. In the interim Bankstown Canterbury Community Transport will continue to accept direct referrals to our service for people with disabilities under the CCSP.

People with disadvantage

Community Transport Program (CTP)

The Community Transport Program is funded by Transport for NSW and aims to assist those living with physical, social or geographical factors that limit their access to public transport. To be eligible, people must have one or more of the following:

  • Have a mobility issue that prevents them from using conventional transport.
  • Live in a more remote area of NSW without access to conventional transport.
  • Need to use community facilities or services that are unavailable during conventional public transport operating hours.

If you are not able to receive transport through the CHSP or CCSP/NDIS you may still be eligible for our service under the Community Transport Program. Please contact us directly on 9772 4928 to apply.

Temporary medical transport

Health Related Transport (HRT)

NSW Health provides short-term funding for people needing to travel to hospital or medical appointments within the Canterbury-Bankstown local government area if they are temporarily unable to access conventional transport due to an injury or medical condition. Please call us on 9772 4928 and enquire to see if you are eligible.

Community groups

Vehicle hire & managed group services

Local community groups can also apply to use our services either through an outright vehicle hire or a regular managed service at a negotiated rate. For more information see Vehicle hire.